Covenant Medical Group practices recognized by NCQA Patient Centered Medical Home Program | Community

Knoxville — Covenant Medical Group’s Great Smokies Family Medicine and Mountain View Family Medicine’s Pigeon Forge and Seymour offices are among 24 CMG physician practices to be awarded recognition by the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home Program.

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The Patient-Centered Medical Home recognition was developed to assess whether clinician practices are functioning as medical homes and recognize them for these efforts.

The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

CMG clinics with Patient-Centered Medical Home recognitions offer patients quality care and focus on continuous improvement. The clinics are committed to putting patients first to help build better relationships between primary care physicians, staff and patients; improving quality of care and improving the patient experience.

“This recognition demonstrates our commitment to high quality patient-centered care,” said Stephanie Nichols, director of clinical services and quality initiatives for CMG. “Covenant Medical Group is very proud of our NCQA recognized Patient Centered Medical Home clinics and looks forward to continuing to provide positive patient experiences and improved patient outcomes.”

As a Patient-Centered Medical Home Program, Covenant Medical Group offers same-day appointments, after-hours care, evidence-based care, complete care coordination, physician referrals for specialized care, a secure patient portal and the ability to access online health information.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Covenant Medical Group has the tools, systems and resources to provide its patients with the right care, at the right time.”

For a full list of Covenant Medical Group practices that have been awarded recognition by the NCQA Patient-Centered Medical Home Program, visit– 2021.

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