Using feedback from visitor surveys, Dollywood workers have improved parts of the park to make areas more spacious, rides more comfortable and experiences even more memorable.
“We really did focus this off-season on guest experience, not that we don’t always focus on guest experience, but it had an extra level this year,” Ramey said.
After a year of physical distancing, Dollywood officials know personal space is more important than ever. That’s why employees made several layout changes throughout the park.
A tin sign store that was located next to the Back Porch Theater has been removed to open the area so people can sit to eat food from Dogs N Taters or watch a performance on the nearby stage. A covered seating area also has been added next to Hickory House BBQ. Walkways have been widened in Craftsman’s Valley as well.
Longtime visitors like Janice Sabo took advantage of the extra space to sit and enjoy a snack before heading to her favorite show featuring The Kingdom Heirs.
